Shannon Waits

Motivational Speaker

Fees: $0-1,000

Hattiesburg, MS

shannon.waits@comcast.net

Speaking Since:

January 2001

Willing to Travel:

Throughout the US

Nearest Major City:

Hattiesburg, MS USA

Mini Bio:

My broad experience as a Trainer and Training Director is grounded in years on the front line as a secretary, receptionist, administrative assistant and manager. This experience has given me a rather unique insight into understanding human relations, customer service and the value of effective leadership. I believe each person is uniquely gifted and through sharing our gifts we are able to influence those we meet. I am a native Mississippian and have lived in the Hattiesburg area with my family for the past 24 years.

Primary Speaking Topics include:

-Motivational Speaker

-Christian Speakers
-Leadership and Success

Available to Speak on the following topics:

-Attitude
-Communication Skills
-Customer Service
-Management
-Organizational Skills
-Self Esteem
-Stress Management
-Team Building
-Time Management
-Training
-Women\'s Issues
-Youth

Available for all types of events including:

-Churches
-Healthcare Facilities
-Keynotes
-Seminars
-Womens Groups
-Youth Groups

Speaking topics:

-Transforming Customer Service as Manager, Mentor & Motivator Managers wear many hats! This interactive program identifies three specific hats and how each affects the customer service reality in the work world.

-Challenging Encounters This program introduces a seven step process for handling challenging encounters in a professional and successful way.

-Four Facts about Attitude Participants will learn how to overcome three negative mind-sets, how to adjust their attitude, and a five step process for maintaining a positive attitude.

-Set It & Get It Participants discover an easy way to understand and successfully set and achieve goals

-Telephone Service Participants learn the value of their telephone tone, technical skills, and message management. Through interactive discussion participants discover the importance of professionalism on the telephone.

-The Toolbox Participants discover how to evaluate and create a "win" adjustment for improved self-esteem